Hospitality Operations, Inc. takes pride in providing quality lodging accommodations in the Miami and Broward areas of Florida. Incorporated in Florida, as a land development company, it has for the past 15 years specialized exclusively in hospitality. Since its creation in 1959, Hospitality Operations, Inc. has maintained the highest standards of integrity, honesty and value in an effort to provide the best services to its customers, clients and guests.
We have an exceptional lineup of hospitality professionals who, with years of devotion and experience, lead their individual hotel teams to award winning levels and provide quality accommodations giving our guests a memorable hotel experience at the best value.

COMPANY PROFILE

Hospitality Operations, Inc. prides itself on its excellent reputation and outstanding success in the hospitality industry. Incorporated in 1959, its direction was focused in 1994 to develop, own and operate franchised hotels. An exceptional capable team of architects, designers, contractors and construction consultants were brought together to build Hospitality Operations, Inc. into one of the fastest growing and successful hotel development companies in South Florida.

A devoted well trained and loyal group of operational personnel has been assembled to assure a high level of guest attention and satisfaction at each of our hotels.

Hospitality Operations, Inc., is the General Partner of the following hotel limited partnerships:

  • Grove Hotel Group, Ltd., the owner of the 136-room Hampton Inn® Hotel located in Coconut Grove, Miami, Florida. It opened in November, 1995.
  • Pines Hotel Group, Ltd., the owner of the 107-room Hampton Inn® Hotel located in Pembroke Pines, Florida. It opened in December, 1998.
  • Airport Hotel Group, Ltd., the owner of the 147-room Hampton Inn & Suites® Hotel located adjacent to the Miami International Airport, Miami, Florida. It opened in July, 2000.
  • Brickell Hotel Group, LLLP, the owner of a 221-room - 152 hotel rooms and 69 studio suites - Hampton Inn & Suites located in downtown Miami in the Brickell financial district. It opened in the end of 2011.

VIEW PROPERTIES

1- HAMPTON INN® COCONUT GROVE / CORAL GABLES
2800 SW 28th Terrace - Coconut Grove, FL 33130 US
Phone: 305-448-2800 :: Fax: 305-442-8655
Website :: BOOK NOW

2- HAMPTON INN & SUITES® MIAMI AIRPORT SOUTH / BLUE LAGOON
777 NW 57th Avenue - Miami, FL 33126 US
Phone: 305-262-5400 :: Fax: 305-262-5488
Website :: BOOK NOW

3- HAMPTON INN & SUITES® MIAMI BRICKELL / DOWNTOWN
50 SW 12th Street - Miami, FL 33130 US
Phone: 305-377-9400 :: Fax: 305-377-9420
Website :: BOOK NOW

4- HAMPTON INN® PEMBROKE PINES / FORT LAUDERDALE WEST
1900 NW 150th Avenue - Pembroke Pines, FL 33028 US
Phone: 954-441-4242 :: Fax: 954-441-1118
Website :: BOOK NOW

KEY STAFF

HOWARD WOLFSON
Vice President of Operations

He is a native of Miami, Florida and serves as Vice President of Operations for the five Hospitality Operations, Inc. hotels. He is thoroughly involved in ongoing and continuing planning, research and negotiation for the development or acquisition of additional hotel properties to be included in our portfolio.

Howard is a graduate of Tulane University and has been deeply involved in  the hospitality industry for over 15 years. His previous affiliations include Hilton Hotel Corporation in Atlanta, and Villas by the Sea, a Hotel Condominium & Conference Center in historic Jekyll Island, Georgia. He has been with Hospitality Operations, Inc. since 1992.

Howard maintains principal ownership in an independent hospitality consulting firm which operates under the name of Innovative Management Concepts.

EDUARDO CHAPOVAL,CHA
General Manager

He is a native of Olinda, Brazil and serves as the General Manager of the brand new 221-unit Hampton Inn & Suites Miami Miami Brickell Downtown. He received his degree on Hotel Management from Estacio University in Rio de Janeiro, Brazil, awarded the Master Certificate in Hospitality Management by Cornell University - School of Hotel Administration, and has achieved accreditation from American Hotel & Motel Associations’ Educational Institute for Certification as CHA (Certified Hotel Administrator). In addition to his 20-year association with Hospitality Operations, Inc., Mr. Chapoval is a 25-year veteran of the hospitality/tourism industry. He has held affiliations with Veplan Hotels (Sofitel Rio Palace Hotel, Brazil), Rede Globo Hotels (Pestana Rio Atlantica Hotel, Brazil) and Hilton Hotels. In addition, he has served on the Hampton Inn Brand Information Technology Council.

Mr. Chapoval is an astute and experienced hotel manager and fluent in English, Portuguese, Spanish, French, Hebrew and Italian.

Mr. Chapoval won the following awards and recognitions in conjunction with his operation of the Hampton Inn & Suites at the Miami Brickell:
  ▪ 2012–2016 - Ranked #1 Miami Hotel by TripAdvisor.com
  ▪ 2014 – One of the top 10 Green Hotels in the U.S. by TripAdvisor
  ▪ 2012 – WOW Award from Phil Cordell - Hampton Brand
  ▪ 2011 – Ranked #3 Miami Hotel by TripAdvisor.com

Mr. Chapoval won the following awards and recognitions in conjunction with his operation of the Hampton Inn & Suites at the Miami Airport:
  ▪ 2010 – Ranked top #10 Miami Hotel by TripAdvisor.com
  ▪ 2009 – Ranked #3 Miami Hotel by TripAdvisor.com
  ▪ 2006–2008 - Ranked #1 Miami Hotel by TripAdvisor.com
  ▪ 2005 – Ranked #3 Miami Hotel by TripAdvisor.com
  ▪ 2003 – Circle of Excellence Award - Top 10%
  ▪ 2002 – Circle of Excellence Award - Top 10%
  ▪ 2002 – Hampton Pride Award - Top 5%

Mr. Chapoval finds his management style as: “My ability to command towards a pre-established goal or vision; my determination to search for new challenges and ability to deliver results; and my impatience to get started on new ideas or projects and to make them happen as fast as I can.”

Travel is his number one hobby and activity.

His philosophy of success is “Those who settle for today’s success are doomed for tomorrow’s failure.”

CHRISTIAN RIOFRIO
General Manager

Prior to his appointment as General Manager of the Hampton Inn Coconut Grove, Florida, in June 2009, Christian (Chris) Riofrio served as General Manager of our west Ft. Lauderdale (Pembroke Pines) Hampton Inn for three years. Chris joined the Hospitality Operations team in 2001 initially as a Guest Service Representative and advanced to Front Office Supervisor, Front Office Manager, and subsequently Assistant General Manager for two years prior to assuming the position of General Manager at Pembroke Pines in 2006.

Chris is from Guayaquil, Ecuador, having attended the Universidad Espiritu Santo in his home country.

Chris is proud, that while General Manager at Pembroke Pines, he was able to achieve outstanding guest service scores and superior financial results. His property ranked #1 in the community by TripAdvisor for the years 2008 and 2009.

Chris’ management style is his belief in not what he says but how he says it. This has proven rewarding to him in his management endeavors.

Chris recognizes that leadership and responsibility are the fundamentals of his management style. He leads by example so that his team members understand and learn the nuance of being a successful hospitality professional. Chris enjoys teaching and developing the sense of ownership in his team and demonstrating to them the meaning of customer service as the essential of the hospitality industry. Outstanding service and impeccable product build a loyalty that reflects in financial success.

MIGUEL VELASQUEZ
General Manager

A Native of Managua, Nicaragua Miguel Velasquez currently serves as General Manager of the Hampton Inn Coconut Grove. Miguel is a seasoned hospitality professional who graduated with a Master degree in Hotel Management from Florida International University. Prior to Joining Hampton Inn Coconut Grove, Miguel served as the General Manager of the Hyatt House Miami Airport and as General Manager of Cambean Hospitality’s Collection of Boutique hotels in South Beach.

Miguel’s mix of experience and knowledge of the South Florida market has allowed him to position his team as market leader in RevPar, and customer satisfaction. During Miguel’s tenure Hampton Inn Coconut Grove has attained outstanding levels of profitability, while at the same time being ranked as the number one TripAdvisor ranked hotel in Coconut Grove.

Miguel’s is a goal oriented individual whose key for success is living and leading with a purpose.

CARMEN CARBAJAL
Administrative Assistant

She is a native of Havana, Cuba, and has served as Administrative Assistant to the president and other executive officers of Hospitality Operations, Inc. since August 1984.

She is fluent in Spanish and English.

A PERSONAL COMMITMENT

Bernard Wolfson
President

Bernard Wolfson, President, Hospitality Operations, Inc., has more than 40 years of real estate operation experience in conjunction with offices, warehouses, hotels, apartments, commercial space and vacant land. Mr. Wolfson has resided in South Florida since 1945.

Prior to focusing his energies full time to hotel development, he was a partner of the Law Firm of Wolfson & Starkman. His law practice focused on real estate, mortgages, condominium law, corporations and related commercial matters.

NEWS & ARCHIVES

2014
11/2014 - DCBA seminar focused on disabled bar members held at Miami-Brickell Hampton Inn & Suites
08/2014 - Hampton Inn & Suites Miami Brickell presented with the Florida Green Lodging - 3 PALM ratings! The only 3-Palm Florida Green Lodging property in the City of Miami
06/2014 - Hampton Inn & Suites Miami Brickell featured in the FoodTV Network Diners, Drive-ins & Dives presented by Hampton
05/2014 - Miami hotel named among top 10 eco-friendly hotels in the U.S. - South Florida Business Journal by Emon Reiser
04/2014 - Our employees representing the HOI Team at the 2014 Mercedes-Benz 5K Coprorate Run
04/2014 - Hampton Inn & Suites Miami Brickell Among the Top 10 Highest-Rated GREEN HOTELS IN THE U.S. by Tripadvisor!

2013
10/2013 - Miami's first hotel to achieve LEED Silver certification, the Hampton Inn & Suites Miami Brickell Downtown was honored by the Greater Miami & The Beaches Hotel Association.
08/2013 - Highest Status in the Tripadvisor® Greenleaders Program Achieved by Hampton Inn & Suites Miami Brickell
05/2013 - Hospitality Operations Announced Their 2013 Hilton and Wyndham Branded TripAdvisor Certificate of Excellence Winners
01/2013 - Batch Gastropub to open first location at Hampton Inn & Suites Miami Brickell Downtown
01/2013 - Miami Police Officers get new bikes for holidays - Biscayne bay Tribune Newspaper

2012
12/2012 - For South Florida Hotels, BCS Championship a Post-Holiday Gift by Hannah Sampson - The Miami Herald
10/2012 - Miami Gets First LEED-Certified Hotel by Jennifer LeClaire - GlobeSt.com
05/2012 - New hotels range from earthy to ultra-luxe - Miami Herald
04/2012 - Our employees representing the HOI Team at the 2012 Mercedes-Benz 5K Coprorate Run
04/2012 - Downtown Miami’s New Hampton Inn & Suites Offers Destination Wedding Savings In Style
04/2012 - Plan to park in South Florida? Raid the piggy bank
04/2012 - Heat-Knicks matchup worth more, moneywise, than a date with the Sixers
04/2012 - Downtown Miami's Hampton Inn & Suites Offers Lots of "Green" for Your Green - Channel NBC 6 Miami
03/2012 - Hampton Inn & Suites Miami Brickell named among the top 2011 4th QTR for Overall Service - Hilton HHonors Members

2011
12/2011 - Hampton Inn & Suites opens in Brickell Financial District - Key Biscayne Tribune
12/2011 - Green Stay - Key Biscayne Magazine
12/2011 - Hampton Inn & Suites Brickell - Poder Hispanic
12/2011 - Rooms, and A View - Miami Herald
12/2011 - Hitting the Hamptons - Deco Drive @ Channel 7 WSVN
11/2011 - FOX Business: After the Bell, Bernard Wolfson Interview - FOX News Channel
11/2011 - Hampton Flexes Its Hotel Marketing Muscle - Lodging Hospitality
11/2011 - Hampton Inn Gets Hip in Downtown Miami - Uptake by TripAdvisor
11/2011 - Bernard Wolfson - Apollo Bank
11/2011 - Hampton Inn Brickell-Miami opens, with $189 rate by Doreen Hemlock at Sun-Sentinel
10/2011 - Hampton turns to guests, developers for innovation - HotelNewsNow.com
10/2011 - Miami nice at the new Hampton Inn & Suites - Orbitz Blog
10/2011 - Downtown, Brickell buck trend, experts see investment wave - Miami Today by Scott Blake
10/2011 - New Hampton a Green Jewel in Miami’s Emerging Brickell Area - GreenLodgingNews.com By Glenn Hasek
10/2011 - Listen and Learn - LodgingMagazine.com by Len Vermillion
09/2011 - Hampton Inn Miami-Brickell is Now Open, From $129 a Night - HotelChatter.com
09/2011 - New Place to Stay By Hannah Sampson - Miami Herald
09/2011 - Near Brickell, a new hotel option for not-so-big spenders By Hannah Sampson - Miami Herald
08/2011 - Q & A from Bernard Wolfson - The developer talks about Miami's first green hotel
08/2011 - Hampton Inn Brickell Will Open October 15 (And is Going For The Green) - HotelChatter.com
08/2011 - Green Features Coloring Brickell's Hampton Inn - MiamiToday
06/2011 - Cistern Just One of Many Green Features at New Miami Hampton Inn & Suites - GreenLodgingNews.com
05/2011 - Hampton Inn Brickell Miami - BrickellInfo.com
05/2011 - Critical mass may lure a wider variety of retail
05/2011 - Area hotel competition getting fierce as newcomers innovate to fill beds
05/2011 - Inn to provide an affordable option
05/2011 - Downtown Miami To Get Another HighRise Hotel... A Hampton Inn
05/2011 - Downtown Miami's Newest Mid-Range Hotel: Hampton Inn & Suites Miami - Brickell Downtown
05/2011 - Six Questions for Bernie Wolfson
04/2011 - Rebound. Revitalize. Renaissance. - Real Estate Forum Magazine
04/2011 - More Rooms and Retail at Miami/Brickell Hampton
04/2011 - Heavy Hitters - South Florida Business Journal
03/2011 - Downtown Hampton Inn Leasing Retail Space
02/2011 - Hotel Tops Off - Miami Today
01/2011 - New Downtown Miami Hotel - Miami Herald

2010
08/2010 - Mid-price hotel rising near Brickell in a high-end corridor
07/2010 - Pretty Peacock Stands Apart From Flock
06/2010 - Construction has commenced on new Hampton Inn and Suites
03/2010 - Peacocks to plumage in Coconut Grove this Spring

2009
12/2009 - Guests are delighted with $750,000 bathroom make-overs - Coconut Grove Hampton Inn renovations save water and energy
09/2009 - Hotels Conserve Water with Dual-Flush Toilet Retrofit Kit
05/2009 - Hampton Inn to begin construction this year, finish in 2011
04/2009 - Hampton Inn’s 2008 Deal of the Year Award Signals the Return of Real Estate Development to the Brickell Area
01/2009 - Filling A Niche - Bernard Wolfson has a knack for bringing mid-priced odgings to the right place at the right time - MiamiMonthlyMagazine.com by Emily - Howard (Photo by Scherley Busch)

2008
11/2008 - Mid-priced Hampton Inn to replace condos near Brickell - MiamiTodayNews.com by Yudislaidy Fernandez
09/2008 - Brickell View developer scraps condo tower for smaller hotel - MiamiHerald.com by David Smiley
09/2008 - Brickell-area hotel approved by city board - The Real Deal - New York Real Estate News by Erik Bojnansky
09/2008 - Hotel project would offer moderate alternative to Brickell visitors - The Daily Business Review by Paola Iuspa-Abbott
01/2008 - HDTV, New Amenities completed at Hampton Inn-Coconut Grove

2007
11/2007 - Wingate by Wyndham Hotel in Miramar Completes Renovations

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